Frequent Questions, Answered.
More Questions? We'll answer them.
1
What is MyEKC?
MyEKC is a software-as-a-service, cloud-based application to manage and maintain all company operations and policies within one platform with each employee having their own login and access level.
2
Who is MyEKC for?
MyEKC is recommended for small businesses and organizations with at least two employees and up to 100 employees.
3
How is MyEKC priced?
MyEKC is priced as a subscription, either paid monthly or annually based on number of users (each user is an employee), with the first 5 users included in the base subscription price. Because of the robustness of MyEKC, there is a fee of $399 for two 90-minute live virtual workshops.
4
How are subscriptions managed?
A customer has complete control over their subscription to MyEKC and can upgrade, downgrade or cancel at any time with no additional charges. If a customer decides to cancel, we do recommend saving all your documentation locally so that information is not lost. Once unsubscribed, that information can no longer be accessible.
5
How is my company information secure?
MyEKC keeps your company safe in multiple ways: using a digital certificate (SSL) that provides authentication for a website and enables an encrypted connection; built-in user access levels; and built-in cloud security architecture and deployment at every level.
6
What support does MyEKC offer?
In addition to the 3 hours of the live virtual workshop, there are easy-to-follow tutorials on how to use the application. Subscribers can reach MyEKC support at support@myekc.com. Plus, additional paid support options can be arranged.
